FAQ - Frequently Aske Questions

General Informaton

You will need Windows 98/2000 or XP running on any P3 or higher platform or a Macintosh running on a G3 or above. Internet Explorer 5+ or Mozilla Firefox (excellent browser). If you have further technical questions which are not answered here email the support with your computer details, operating system, computer type, internet connection type.

Why am I unable to login?
  • Your subscription may no longer be valid.
  • You logged in several times with the same ID from different computers.
  • The wrong password was entered several times.
  • Disable anonymizing software or do not enter from anonymizing urls.
  • Disable programs such as: Norton Internet Security, Atguard Privacy Software or Safeweb.**

Your account is personal and sharing it will cause the system to block it in a matter of minutes. Spidering (automatic download programs) is forbidden as it negatively affects regular member's ability to surf faster. We have implemented features that will lock out your ip(s) and login. If you spider the site you will be disabled. Send your login information to webmaster@jemmajey.com and we will reactivate your account as soon as possible.

**These Programs might be considered hostile by the server's security which is now very tight due to the massive number of hacker attacks that the site receives daily.
The site is well protected against hackers and password trading.

How can I send letters, fanmail or gifts?

Donna Duke,
SEX STATION,
PO BOX 4047,
London,
W1A 6PZ

How do I cancel my subscription?

Please visit my offical billing provider www.ccbill.com

If you have any further problems please contact webmaster@jemmajey.com


Photos

Why when I look at photos, sometimes I only see part of the photo in the pop-up Window?

This happens when a vertical photo window is opened, and without being closed, an horizontal photo is opened in the same window. Solution is to click on the photo to close the window before opening the next photo.

I am using AOL and the pictures are missing color, and appear posterized?

If you are using AOL, switch off image compression. Make sure your video card is displaying millions colors (on windows : right click on the desktop, select properties then Settings tab). The minimum resolution we recommend for viewing sexstationtv.com is 1024*768.


Videos

The video is jerky or the picture stops?

This can happen when there are bad network conditions.

The Videos wont work?

You have to download the Flash plugin here : www.adobe.com

Despite all these advices, I still have problems with the video!!!

In this case, send me an email. Video is a very delicate technology and we NEED to be informed of all possible problems.

Browser Problems

Javascript is disabled, how do i enable Javascript?

Microsoft Internet Explorer 7.x (Windows)

   1. Select Internet Options from the Tools menu.
   2. Click the Security tab.
   3. Click Custom Level in Security Level for this Zone.
   4. Scroll down to Scripting, near the bottom of the list.
   5. Under Active Scripting, choose Enable.
   6. Click OK to leave Security Settings. Click OK to leave Internet Options.

Microsoft Internet Explorer 5.x and 6.x (Windows)

   1. Select Internet Options from the Tools menu.
   2. Click the Security tab.
   3. Click Custom Level in Security Level for this Zone.
   4. Scroll down to Scripting, near the bottom of the list.
   5. Under Active Scripting, choose Enable.
   6. Click OK to leave Security Settings. Click OK to leave Internet Options.

Netscape 7.x (Windows)

   1. Select Preferences from the Edit menu.
   2. Click Advanced on the left side of the dialog box.
   3. Check the box next to Enable Java. Click the OK button.

Netscape 6.x (Windows, Macintosh)

   1. Select Preferences from the Edit menu.
   2. Click Advanced on the left side of the dialog box.
   3. Check the box next to Enable JavaScript for Navigator. Click the OK button.

Netscape Navigator/Communicator 4.x (Windows, Macintosh)

   1. Select Preferences from the Edit menu.
   2. Click Advanced on the left side of the dialog box.
   3. Check the box next to Enable JavaScript. Click the OK button.

Microsoft Internet Explorer 5.x (Macintosh)

   1. Choose Preferences under the Explorer menu.
   2. Click Web Content under Web Browser.
   3. In Active Content, check the box next to Enable scripting.
   4. In Java, click Enable Java. Click OK.

Microsoft Internet Explorer 4.x (Windows)

   1. Select Internet Options from the View menu.
   2. Click the Security tab.
   3. Set the security level for this zone to Custom (for expert users).
   4. Click the Settings button (to the right of Custom).
   5. Scroll to the bottom of the list and enable Active scripting.
   6. Click the OK button to close the Security Settings window. Click OK to close the Internet Options window.

Microsoft Internet Explorer 4.x (Macintosh)

   1. Click the Preferences icon in the Toolbar.
   2. Click the Web Content icon under Web Browser.
   3. In Active Content, check the box next to Enable scripting. Click the OK button.

Opera 8 - 9 (Windows)

   1. Select Quick Preferences from the Tools menu.
   2. Check the box next to Enable Java and Enable JavaScript.

Opera 7 (Windows)

   1. Select Quick Preferences from the File menu.
   2. Check the box next to Enable Java and Enable JavaScript.

Opera 5 (Windows)

   1. Select Quick Preferences from the File menu.
   2. Check the box next to Enable Java and Enable JavaScript.

FireFox 1.0 - 3.0 (Windows)

   1. Select Options from the Tools menu.
   2. Click Content or Web Features depending on the version.
   3. Check the box next to Enable Java and Enable JavaScript.

FireFox 1.0 - 3.0 (Macintosh)

   1. Select Preferences from the FireFox menu.
   2. Click Content or Web Features depending on the version.
   3. Check the box next to Enable Java and Enable JavaScript.

Mozilla 1.0 (Windows)

   1. Select Preferences from the Edit menu.
   2. Click Advanced then Scripts and Plugins.
   3. Check the box next to Navigator under Enable JavaScript For.

America Online (Windows, Macintosh)

   1. JavaScript is always on.